GOALS AND OBJECTIVES
- Efficient deposit mobilization
- Efficient Credit Management
- Continuous Human Resource Development
- Effective Customer Service Management
- Efficient Capital Management and Maintenance of Shares
- Efficient Shareholder/Customer relations Management
- Massive Improvement in Profitability
- Increase presence in the financial market space
- Expand on current Social Responsibility
The core values that will propel the achievement of the above within the estimated
time frame (2017 – 2021) are:
- Honesty, Integrity, Faithful and Fair representation of facts and events
- Effectiveness in Customer Care leads to Satisfaction
- Efficiency in Management of Shareholders and Shareholders’ funds leads to loyalty and sustainability of Goals.
- Well-motivated staff results in the generation of innovative ideas for
effective fund mobilization and fund management.
- Efficiency in Staff management increases staff motivation, profitability and reduces misconducts and fraud among staff.
- The deployment of appropriate ICT and appropriate staff fosters the
advancement of innovations.
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